When you first started your business, you always had a fear that one of your clients would uncover you as an imposter and ruin your long term reputation. Although some of these feelings can still come back up and haunt you from time to time, you realize that there are bigger things to worry about and more actions to take. Impressing your clients with ease as a small business owner who regularly works from home isn’t always easy, but there are a handful of techniques you can try out for yourself. Whether you’re upgrading to the latest computer, or organizing your workspace to exude a more professional vibe, here’s how to get started and create a more appealing, professional and impressive home-based business in an instant.
Create an Impressive Office Set-Up
One of the first things your clients will notice when they walk through the doors is your office set up. Creating an impressive space will instantly help to bring them onto your side. Whether you’re choosing the highest quality furniture or investing in state of the art technology, now is your time to use your brains and creativity to ensure your office space is well kitted out in every sense of the word.
Find a Reliable Way to Accept Payments
There is nothing more awkward and embarrassing than having a disruptive and tricky payment process. This is certainly something that will detract from your hard-work and may even seem off putting to people who are looking to invest in your services. You can find a reliable mobile card reader available here so that your point of sale system is small, compact, mobile and consistent wherever you may be. Perhaps you regularly hold meetings in public spaces and you need to be able to accept payments from anywhere. This will most certainly help to create a seamless and professional process for your clients.
Talk Less and Listen More
When you’re holding a meeting with a prospective client, it’s very important to let them do the talking for the most part. Allowing them to talk gives you a chance to listen and tailor your answers accordingly. It will also give you the opportunity to construct intelligent questions and build the relationship in a careful, insightful and professional manner.
Communicate Swiftly and Professionally
When you’re not meeting someone face to face, it’s important to communicate in a swift and professional manner. This is not just because it may cost you the client, but it’s also because it will reflect on how you operate your business overall. If someone is waiting for over a week for a response from you, you can expect them to become exasperated and worn down by your lack of communication. Keep your conversations succinct, to the point and timely in order to make the best possible impression.
Take Advice and Take Action
If your client wants to change something or provide you with some feedback along the way, it’s so important to be gracious and take on any advice that is handed to you. When you take advice from people who are interested in working with you, they’ll instantly respect you even more.
Exceed Expectations
Whether you’re a home-based business or mobile worker, you should always go above and beyond to make your clients feel impressed with your actual work. It doesn’t matter if you’re working from a small bedroom in a top floor apartment, you need your work to speak for itself and shine through anything else that may be trying to dull its magic. When you are prepared to exceed expectations, it will instantly set your business up for success. This is not only because it shows you truly care, but it also gives your brand name a positive reputation from the outset too.
Hosting clients in your home office will always feel daunting and tricky to navigate, but there is a lot you can do to improve the look and feel of your business. Whether you’re upgrading the way your clients pay for goods or you’re creating a more impressive office set up, you can ensure that each client receives the same professional treatment every time. Of course, there are always other elements to consider outside of your home office, such as providing exceptional services and listening carefully to everything your client is telling you. Once you marry all of these elements together, you can be sure that your business appears professional and well-organized to all of your old and new clients.